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App Manual

Getting the most out of FindEVSpot

A quick guide to setting up the app and using every feature, from finding your first charging station to redeeming cashback.

Getting Started

Set up in three steps

1. Download the app

Get FindEVSpot from the App Store (iOS) or Google Play (Android) using the links on our home page.

2. Create your account

Sign up with your email or phone number, and add your vehicle's make and model for personalized range predictions.

3. Allow location access

Turn on location permissions so FindEVSpot can show charging stations near you and calculate accurate routes.

Using the App

Core features, step by step

Finding a charging station

Open the map tab to see every listed charging station from all connected providers near you. Tap a pin to view connector types, pricing, and live availability where supported.

Personalized station search

Use the filter icon to search by connector type, charging speed, price range, or nearby amenities, and save your favourite stations for quick access.

AI-powered route finding

Enter a destination and FindEVSpot's route planner will suggest charging-aware routes, factoring in your vehicle's range, traffic, and terrain.

Predictive range planner

Check the range meter on your dashboard to see a live, predictive estimate of your remaining range based on your recent driving and current conditions.

Starting a session with Multi-Platform Recharging

At a supported station, tap "Start Charging," confirm the connector, and pay directly from your FindEVSpot wallet - no separate provider app or account needed.

Cashback Rewards

Track your cashback balance under the Rewards tab. Cashback earned from eligible sessions is applied automatically and can be redeemed against future charges.

Getting 24/7 support

Tap Support from the menu to chat with our team any time, day or night - especially useful if a station is offline mid-trip.

Troubleshooting

Common issues & quick fixes

Stations aren't loading

Check your internet connection and that location services are enabled for FindEVSpot, then pull down on the map to refresh.

A station shows as available but isn't

Tap "Report an issue" on the station page so we can flag it, and use the in-app support chat to find the next best alternative.

Payment or recharge failed

Confirm your payment method is valid in Wallet settings, and check whether the charging network is undergoing maintenance before retrying.

Still stuck?

Reach our support team any time at [email protected] or through the in-app 24/7 support chat.

Didn't find what you were looking for?

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